Privacy Policy

Who we are

Zion Fire Protection, LLC ("Zion," "we," "our," or "us") is a Texas-licensed fire-protection contractor headquartered at 3275 N McDonald St, McKinney, TX 75071. This Privacy Policy explains what information we collect through zion.us, how we use it, who we share it with, and the choices you have.

What we collect

Information you give us

When you submit a form on this site — quote request, contact form, careers application, newsletter signup, or resource download — we collect the fields you fill in. Typically that includes name, company, email, phone, role, building address, and any notes you provide.

Information we collect automatically

Our site uses Google Analytics 4 (GA4) to measure aggregate site usage. GA4 sets cookies and collects IP address, user-agent, referrer, pages viewed, and session duration. We use this data only to understand which content is useful and to improve the site.

Cloudflare, our hosting and edge provider, logs request metadata (IP, user-agent, timestamp) for security and abuse prevention.

Ad measurement

We run ads on Google and on Meta (Facebook and Instagram). To see which ads lead to a phone call or a request, this site uses Google's ad measurement and the Meta Pixel. When you visit, Google and Meta may set cookies and receive your IP address, your browser details, the pages you view, and whether you sent a form, tapped our phone number, or clicked through to one of our tools. They do not receive what you type into our forms.

Google and Meta may use this to report on our ads and to show our ads to people who are more likely to need fire protection service. Each handles that data under its own privacy policy. You can turn this off at any time. See Your choices.

What we do NOT collect

We do not knowingly collect personal information from anyone under 13. We do not sell your personal information. We do not send Google or Meta your name, email, phone number, or anything else you type into a form.

How we use it

• To respond to quote, service, and contact requests
• To send you the resources, reports, or content you specifically asked for
• To staff and schedule fire-protection work you contract us for
• To send you periodic emails about Zion services or industry updates — only if you opt in
• To detect and prevent abuse, fraud, and security issues on the site
• To meet legal and regulatory obligations (including Texas SFM record-keeping requirements for licensed work)

Who we share it with

We share personal information only with:

• Service providers we use to run the business — email delivery, scheduling software, central station monitoring, payment processing — under contracts that limit their use of the data to the services they provide us.
• Authorities Having Jurisdiction (AHJs) when required to file inspection reports, deficiency notices, or permits for work we perform at your property.
• Law enforcement or regulators when required by valid legal process.

We do not sell personal information.

How we protect it

The site is delivered over HTTPS. We follow industry-standard security practices for the systems that hold customer data. No system is 100% secure, but we treat your data the way we'd want ours treated.

Employee SMS callback alerts

Optional text alerts help employees notice callback requests while they are away from their desks. Participation is voluntary. The program is operated by Zion Fire Protection, LLC and is separate from customer marketing and email subscriptions.

When you request enrollment at zion.us/employee-sms/, we collect your name, Zion work email, mobile number, consent choice, the disclosure version you accepted, verification events and timestamps. We use limited request metadata for abuse prevention. We use these records to verify your identity, deliver requested alerts, honor withdrawal requests and document consent. A public form submission alone does not enable texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from other sharing categories in this policy and are not sold or shared for third-party use. Providers acting on our behalf may process the minimum information needed to host the consent records, verify work email and deliver the messaging service.

Only authorized personnel and service providers operating the program may access enrollment records. Consent and withdrawal records are retained as needed to operate the program, honor your choices and meet applicable recordkeeping obligations. Request access, correction or deletion at info@zion.us; retention needed to document a withdrawal or meet legal obligations may continue.

Message frequency varies. Message and data rates may apply. Once SMS is active, reply STOP to opt out or HELP for help. You may also request withdrawal through the enrollment page or contact info@zion.us or 855-946-6347. Email and Slack notifications remain available without SMS consent. See the Employee SMS Terms. SMS disclosures last updated October 8, 2026.

Your choices

• Ad measurement opt-out: turn off ad measurement on this device. If your browser sends a Global Privacy Control signal, it is already off. You can also change how Meta and Google use your activity for ads in Meta Ad Preferences and Google My Ad Center.
• Email opt-out: every marketing email we send has an unsubscribe link.
• Analytics opt-out: you can install Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.
• Access / correction / deletion: email info@zion.us with a request related to personal data we hold about you. We respond within 30 days.
• Cookies: you can disable cookies in your browser settings; the site will still work.

Texas residents

Under the Texas Data Privacy and Security Act (TDPSA, effective July 1, 2024), Texas residents have specific rights to access, correct, delete, and obtain a portable copy of personal data we hold, and to opt out of targeted advertising, sale of personal data, or certain profiling. We do not sell personal data or use it for profiling. Our ad measurement, described above, may count as targeted advertising, and you can opt out of it under Your choices or by sending a Global Privacy Control signal from your browser. To exercise any other TDPSA right, email info@zion.us.

Children

This site is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy. Material changes will be posted here with a new "Last updated" date.

Contact

Questions about this policy or your data:

Zion Fire Protection, LLC
3275 N McDonald St
McKinney, TX 75071
info@zion.us · 855.ZIONFIRE

This policy has been drafted for review by Zion's counsel before public deployment.