Keep missed calls from becoming missed follow-ups.
When you are busy on a job, another inbox can be easy to miss. Optional Zia text alerts point you to a callback request in your Zion email or Slack.
Your phone. Your choice.
This program is for Zion employees, not customer marketing. Email and Slack remain available whether or not you choose texts. Text alerts are not emergency dispatch and do not guarantee a callback or technician response.
SMS activation is pending carrier approval. You can record your preference now. No text alerts start until approval, work-email verification and mobile-number review are complete.
What an alert contains
A brief callback notice and a reminder to check your Zion work email or Slack. No full call transcript, recording, passcode or payment information is included in a text.
Help or a different mobile number?
Contact info@zion.us or 855-946-6347. If your number changes, stop the old enrollment and verify the new one before receiving alerts. Once SMS is active, replying STOP is the fastest way to stop texts.