The fastest path to a NICET-credentialed answer.
Real Texas phone numbers. Real people. No phone tree, no IVR, no "please hold for the next available representative." Whether you're calling about a system that just went into trouble, an AHJ visit next week, or a project that hasn't broken ground yet — here's where to start.
Phone
Service, sales, dispatch — 24/7 for monitored accounts and AHJ emergencies.
Direct line to monitoring central station.
- info@zion.us — general inquiries, service requests, accounting, escalation
- Sales@zion.us — sales, estimating, quotes
- BDA@zion.us — ERCES / BDA division
- careers@zion.us — job seekers, apprenticeship applications, Zion Fire Academy
All Zion email addresses are group inboxes — multiple team members monitor each one, so your message gets seen quickly and never sits in a single person's queue.
Office
McKinney HQ
3275 N McDonald St, Suite 1
McKinney, TX 75071
Walk-in extinguisher inspection is at the McKinney office during business hours. For ITM, monitoring, ERCES, and emergency work we dispatch statewide.
Send us a message
For a full quote with options and pricing, use the Get a Free Quote form instead — it's structured to give us what we need.